{"id":111,"date":"2018-11-19T18:28:48","date_gmt":"2018-11-20T02:28:48","guid":{"rendered":"https:\/\/comfortacrylics.com\/?page_id=111"},"modified":"2018-11-19T18:28:48","modified_gmt":"2018-11-20T02:28:48","slug":"policies-procedures","status":"publish","type":"page","link":"https:\/\/comfortacrylics.com\/policies-procedures\/","title":{"rendered":"Policies & Procedures"},"content":{"rendered":"

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TAP\u00ae APPLIANCE \u2013 Policies And Procedures<\/h2>\n<\/div>\n<\/section>\n
\n
\n

Opening your account<\/h4>\n

You will automatically be assigned an account number with your first order. Just send in your patients models in yellow stone with a minimal base along with a prescription form, and we will take care of the rest.<\/p>\n

Payment<\/h4>\n

We will be happy to accept payment on a net 30 basis. A service charge will be applied on overdue accounts. We would be happy to accept Visa, Mastercard or American Express credit card payments by telephone. On request, you will be provided with laboratory prescription pads from Comfort Acrylics, Inc.<\/p>\n

Billing Questions<\/h4>\n

Please feel free to call us anytime with any questions regarding your account. To help us serve you better, have your account number and patient name handy.<\/p>\n

Shipping Policies<\/h4>\n

It is essential that models are carefully wrapped separately and sufficient packing included in the box to preclude movement of the casts during shipping. 8 working days at the laboratory are required for appliance fabrication. If there is a need to expedite the fabrication, call us. Cases will be returned to the dentist by 1 or 2 day delivery. It is therefore appropriate to schedule the patient delivery appointment at least 6 working days after receipt at the laboratory.<\/p>\n

Emergency Services<\/h4>\n

There are times when you will need the fastest service possible. Your patient may have severe sleep apnea or may just be going on vacation for a month. Whatever the case, you may need expedited service. If so, please call. Mark your box \u201cRUSH\u201d. We will expedite the case fabrication on the same night or next morning, depending on the time of day it is received. The TAP\u00ae will be returned to you by overnight next day service. There will be an expedited fee of $40.00.<\/p>\n

Case Remakes<\/h4>\n

We offer a hassle-free 90 day remake policy. If the TAP\u00ae breaks or is somehow defective, send us a set of new models, a lab prescription indicating remake and what was wrong with the previous TAP\u00ae, the defective TAP\u00ae and the date the original TAP\u00ae was delivered to you. We will remake the TAP\u00ae at no cost and return it to you. The only exception to this policy is when we are told to proceed with a set of models that we think may be distorted or damaged. After the 90-day period and up to one year, any remakes will be done for the regular fee.<\/p>\n

Guarantee<\/h4>\n

If for any reason the patient cannot wear the TAP\u00ae or returns the appliance to you within the first three months, return the TAP\u00ae to us. You will be given credit on your account for the full amount (less shipping) which may be applied to the next TAP\u00ae you order.<\/p>\n

Insurance Information<\/h4>\n

Dr. Richard W. Moore is the President and CEO of Comfort Acrylics, Inc. He is also the Dental Director for Sleep Medicine Network (SMN). SMN now offers dentistry the nation\u2019s most complete source for medical insurance reimbursement for the use of Oral Appliances for the management of Snoring and Obstructive Sleep Apnea.<\/p>\n

Please visit\u00a0www.sleepmedicinenetwork.com<\/a>\u00a0for the means to obtain reimbursement through the medical insurance industry as a dental office for managing this important medical disorder.<\/p>\n

Dr. Moore is available for consultation on any aspect of Dental Sleep Medicine. Dr Moore\u2019s CV and contact information are available on the SMN website as well.<\/p>\n

Questions?<\/h4>\n

If you have any questions, please feel free to call Comfort Acrylics, Inc. at 800-748-2566 or 360-834-9218. We will be happy to walk you through the process, even while your patient is in the chair. Thank you for using the TAP\u00ae!<\/p>\n<\/div>\n<\/section>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>
\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> TAP\u00ae APPLIANCE \u2013 Policies And Procedures Opening your account You will automatically be assigned an account number with your first order. Just send in your patients models in yellow stone with a minimal base along with a prescription form, and we will take care of the rest. Payment We will be happy to accept […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"

TAP\u00ae APPLIANCE \u2013 Policies And Procedures<\/h2><\/div><\/section>

Opening your account<\/h4>

You will automatically be assigned an account number with your first order. Just send in your patients models in yellow stone with a minimal base along with a prescription form, and we will take care of the rest.<\/p>

Payment<\/h4>

We will be happy to accept payment on a net 30 basis. A service charge will be applied on overdue accounts. We would be happy to accept Visa, Mastercard or American Express credit card payments by telephone. On request, you will be provided with laboratory prescription pads from Comfort Acrylics, Inc.<\/p>

Billing Questions<\/h4>

Please feel free to call us anytime with any questions regarding your account. To help us serve you better, have your account number and patient name handy.<\/p>

Shipping Policies<\/h4>

It is essential that models are carefully wrapped separately and sufficient packing included in the box to preclude movement of the casts during shipping. 8 working days at the laboratory are required for appliance fabrication. If there is a need to expedite the fabrication, call us. Cases will be returned to the dentist by 1 or 2 day delivery. It is therefore appropriate to schedule the patient delivery appointment at least 6 working days after receipt at the laboratory.<\/p>

Emergency Services<\/h4>

There are times when you will need the fastest service possible. Your patient may have severe sleep apnea or may just be going on vacation for a month. Whatever the case, you may need expedited service. If so, please call. Mark your box \u201cRUSH\u201d. We will expedite the case fabrication on the same night or next morning, depending on the time of day it is received. The TAP\u00ae will be returned to you by overnight next day service. There will be an expedited fee of $40.00.<\/p>

Case Remakes<\/h4>

We offer a hassle-free 90 day remake policy. If the TAP\u00ae breaks or is somehow defective, send us a set of new models, a lab prescription indicating remake and what was wrong with the previous TAP\u00ae, the defective TAP\u00ae and the date the original TAP\u00ae was delivered to you. We will remake the TAP\u00ae at no cost and return it to you. The only exception to this policy is when we are told to proceed with a set of models that we think may be distorted or damaged. After the 90-day period and up to one year, any remakes will be done for the regular fee.<\/p>

Guarantee<\/h4>

If for any reason the patient cannot wear the TAP\u00ae or returns the appliance to you within the first three months, return the TAP\u00ae to us. You will be given credit on your account for the full amount (less shipping) which may be applied to the next TAP\u00ae you order.<\/p>

Insurance Information<\/h4>

Dr. Richard W. Moore is the President and CEO of Comfort Acrylics, Inc. He is also the Dental Director for Sleep Medicine Network (SMN). SMN now offers dentistry the nation\u2019s most complete source for medical insurance reimbursement for the use of Oral Appliances for the management of Snoring and Obstructive Sleep Apnea.<\/p>

Please visit\u00a0www.sleepmedicinenetwork.com<\/a>\u00a0for the means to obtain reimbursement through the medical insurance industry as a dental office for managing this important medical disorder.<\/p>

Dr. Moore is available for consultation on any aspect of Dental Sleep Medicine. Dr Moore\u2019s CV and contact information are available on the SMN website as well.<\/p>

Questions?<\/h4>

If you have any questions, please feel free to call Comfort Acrylics, Inc. at 800-748-2566 or 360-834-9218. We will be happy to walk you through the process, even while your patient is in the chair. Thank you for using the TAP\u00ae!<\/p><\/div><\/section>","_et_gb_content_width":""},"yoast_head":"\nPolicies & Procedures - Comfort Acrylics Inc.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/comfortacrylics.com\/policies-procedures\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Policies & Procedures - Comfort Acrylics Inc.\" \/>\n<meta property=\"og:description\" content=\"TAP\u00ae APPLIANCE \u2013 Policies And Procedures Opening your account You will automatically be assigned an account number with your first order. 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